Telehealth and telecare demands collaboration: Some examples of how iTelecare can help care professionals

Community Matrons

Imagine scheduling your priority patient visits for consultations but still having a brief face-to-face with others every day, just to make sure they are OK. Then, for those who need it, using the iTelecare system you prescribe a video self care programme training course that increases care compliance and impoves outcomes. Using the technology reduces your carbon footprint, saves frustrating travel time, as well as costs, and still provides effective and satisfying care to those who need it most. If necessary you have proof of your effectiveness: you can retrace client progress visually and demonstrate results to clients, carers and colleagues.

Surgeons

Imagine doing a virtual ‘ward rounds’- visually, from your own desk - while your recovering patients are in the comfort of their own homes. Sensible use of the iTelecare system has reduced the pressure to send patients home earlier than you would like because you can still satisfy yourself that they are in good shape and wounds are healing satisfactorily. With some patients you quickly adjust their recuperation programme by communicating securely with the occupational therapists and pharmacy. As a result they recover more quickly and need fewer outpatient follow-ups.

Social Workers

Imagine you are visiting clients, and find one who needs some special service, but you are not sure what. You immediately refer them through iTelecare via their TV set to the contact management centre which has all your client’s care relationships at their fingertips. The correct help is called up immediately, your call transferred to the appropriate person, and the incident properly recorded and followed through.

Counsellors

Imagine working with a depressed or suicidal client, or one with some other significant mental health problem. You need to talk with them as soon as they feel the need. With iTelecare you can immediately talk to them face-to-face: the client in his or her own sitting room and you in your office.
 

Administrators

Imagine handling a complaint that sounds plausible but you think may be false. Calling up and reviewing all  the previous client video conversations, perhaps with several different carers, gives you confidence to be able to resolve the matter quickly, with evidence to back up your judgement.

If you think these changes to your working life are too dificult to imagine, talk to us . We may surprise you!